The company should provide on the job training to new entrants for some more time so that they become competent to face the real life challenges.
More simulation games and techniques must be included in the training programs so that new and current employees can be kept updated with the latest methods of reducing their time in delivering parcels.
The company should open its training centers in different parts of U.S. and other countries in which it is operating to have competitive edge over its competitors and attain big market share.
iv) It should make its delivery schedules as per seasonal and cyclical fluctuations as they are almost same in every year so the company can be prepared before hand to deal with such situations and to avoid delay in services due to these factors.
It should make its supply chain network more strong so that in case when parcels are not transported directly to the final destination they can be moved to nearby places and this way they can reach its final destination without making any kind of delay in waiting for weather conditions to be normal.
UPS should keep little additional but trained workforce to meet the contingent situations or it should develop its existing workforce it accomplishing multiple tasks.