加拿大论文代写：处理客户投诉
加拿大论文代写：处理客户投诉
客户的参与度一直被认为是全球组织的主要关注点之一。在当今全球化的时代，互联网被认为是让客户通过网络平台传播他们的抱怨，而不是直接接触到组织。这就是说，处理客户投诉变得非常重要，因为客户有更快速度的投诉平台（Lovelock＆Wirtz 2010）。通过利用最近开发的社交媒体平台，已知客户能够在短时间内与其他用户和朋友分享他们的意见。
即使这种变化给消费者带来了有利的影响，但由于与面对面交互相比，便利性和消耗时间更短，这个虚拟平台已经成为一种社会，以沟通为目的来源（Kaplan＆Haenlein 2010）。由于这种沟通渠道的重要性，组织必须具备监督和参与的能力。
由于这个原因，除了对投诉管理和社交媒体平台对顾客不满意的影响的研究之外，这个特定的领域正在被承认需要保留的商业组织跟踪他们可以满足的客户需求（Vecchio 2011）。
随着社交媒体平台在互联网基础上的兴起，组织和客户之间的新型对话引入了挑战与品牌和营销管理相关的传统形式和观念，同时创造了新的机会为了更好地了解客户并与他们即时联系（Kaplan＆Haenlein，2010），商业组织才能进行合作。
加拿大论文代写：处理客户投诉
Screen Tasmania’s tangible resources include their Logo and Marketing and Promotion techniques. Screen Tasmania further has developed the cross-cultural working relations through working with aboriginal artists and aboriginal community with a five year strategic plan devised for the company to further grow (Screen. 2015).
Screen Tasmania has permission from the government to have its own logo as an extension of Tasmanian government which helps to promote the company further, i.e. if you receive funding from Screen Tasmania your agreement will require to publicly recognize Screen Tasmania’s support; a way through which company’s logo is able to circulate on various platforms and hence people are looking for sponsors on a large scale the company is able to attract many customers.
Screen Tasmania devices a 5 yearly strategic plan which mainly focuses on quality and innovation, growth and sustainability, promotion and participation, performance and accountability, for companies as Screen Tasmania where a five year strategic plan is a necessity it needs to be bit flexible or to have a back-up strategic plan so that with the change in time and condition policies can be revised and company can benefit more if a policy backfires or is not suitable enough to be applied (Screen. 2015).
The Screen Tasmania produces a magazine by the name of Respective Cultures which provides a specifically Tasmanian perspective as a contextual companion to other cultures. This magazine is an important tool in supporting people who believe in integrity of arts and culture, including heritage and history. Moreover this booklet can be used in fostering the cross cultural relationship within the arts industry under some ethical boundaries which specifically are in bondage with the Aboriginal Tasmanian perspective of arts and culture. This booklet can be of great use for the company if circulated internationally as well and encouraging the inclusion of some international perspectives on arts and culture in the booklet so that a the booklet presents a comparative analysis of arts and culture and Screen Tasmania’s position in the world of arts and culture moreover, this inclusion of some other perspectives and world-wide circulation of the magazine will be appreciated across borders which can help Screen Tasmania widen its corporate circle and have a variety of subjects to work upon.
