This is the means by which the companies can ensure that they are creating and developing the talented and skilled teams. The organizations which are service oriented have no product or tangible things that could be shown to the customers and gaining their confidence. It is their employees who are the assets for the company. These are the employees who have to be trained and equipped with the skills for gaining and earning of business. It could be said that these are employees only who will create the brand image or the value for the company in the market.
The delivery and the ways in which training were imparted in the traditional times have changed completely in all techniques. There are more new and advanced ways of provision of training which will leave the knowledge and learning alive among the people. Nowadays the process of training is not only in the form of a lecture in the classroom rather there are enhanced and advanced modes and methods of imparting it like: open discussions, demonstrations, role plays, games and simulations exercises, memory games, in basket exercises, case studies, mentoring and the on the job aspects of training and development. These newer ways are not only imparting the learning, development and knowledge but also reinforcing, making people remember but even participate in them. The new techniques also involve the videos, image presentations and the audios with motivational images in the form of presentations that are shown to the people so that they learn more and more. Training and Development has gained a significant amount of importance in the last decade (Buckley & Caple, 2009). Experts and specialists in this field are developing and designing newer ways of imparting training modules to the people.