These factors have certain relationships. For example, technical support, administration rewards and program training enhance a teacher’s confidence in integration ICT into their literacy teaching. Specifically, technical support releases teachers’ concerns that if computer/ipad is suddenly broken in the classroom and no one can fix it, the lesson cannot continue. Thus, technical support lets teacher feel confident to using them in classroom practice (see Lynn’s answer from appendix1). Administration rewards show the positive view towards educators’ achievements. Thus, administration rewards heighten teachers’ confidence. Last but not least, program training is essential part that raises teachers’ confidence in using ICT in classroom teaching. Teacher knows how to more effectively use computers or ipads in literacy learning. At the same time, it helps teachers save time during limited lessons. In addition, program training that significantly influences teachers’ attitude towards ICT and their pedagogy regarding literacy teaching. After an appropriate program training, teachers will have a more positive attitude towards technical integration into classroom practice. They are no longer afraid that technique will destroy natural relationship with students. Moreover, program training teaches teachers how to integrate ICT into classroom (see Sue’s experience, she is lack of confidence due to no program training for her. See appendix 3). It will fundamentally change their pedagogy from traditional one to technical one. However, an appropriate program teaching cannot change anything that teacher still uses traditional teaching methods and focus on print-based text rather than new technical methods with student-centered pedagogy. This can be proven by Corine’s answers and her experience.
The factors of discussion are specifically divided as external factors and internal factors. The external factors are those factors that the individual would not have any control over. They can attempt to be a part of the control of these external factors by giving feedback etc. The internal factors on the other hand are those that the individual would have more control over. The discussion attempts to assess the form of external and internal factors that impinge on the teachers ability to incorporate ICT practices in the workplace.